Go to Bookings. It lists every booking at your park. Use it to find a booking, check its status and open it. This section also shows how to make one.
Find a booking
- Tabs: Current (staying tonight), Short Term, Long Term, Future and Past. Each shows how many bookings it holds.
- Tick or untick Confirmed, Pending, Processing, Blocked and Cancelled to show or hide bookings by status.
- Each row shows the booking number, guest, site, dates and total. Select a row to open the booking. See The booking page.
- Use the search box to find a booking. The list shows 50 at a time.
Booking statuses
- Pending: booking made by a guest, waiting for payment.
KB-1234 Pending
- Processing: guest booking with a card payment started.
KB-1234 Processing
- Confirmed: paid booking, by the guest or the office.
KB-1234 Confirmed
- Blocked: dates held by your park. No guest payment is needed.
KB-1234 Blocked
- Cancelled: no longer valid. The site is available again.
KB-1234 Cancelled
Make a booking
- Select New Booking on the dashboard, Calendar or Bookings page.
- Choose the check-in and check-out dates, then a site category. Select Reserve. KissBook picks a free site in that category.
- Add the guest: search for them, or register a new guest.
- Take payment. See Taking payment on a booking.
- A new booking is held for about ten minutes while it is paid. If no payment is recorded in that time it is cancelled and the site is freed. A booking with a payment on it is never cancelled automatically.
- To hold dates without a guest, select free days on the calendar and block them. For a long-term tenant, use New Lease on the calendar.
- Short-term guests can also book themselves. See Guests Booking & Paying.
Booking fee on every booking
- A booking fee of $3.00 applies to every booking, whatever its status. See Booking fees.
