The booking page shows everything about one booking and holds the buttons you use to run it. Open it from the Calendar, the Bookings list or a guest’s profile.
What the booking page shows
- The booking number and status at the top.
- Nights and site: the stay length, site and dates. Select it for a price breakdown, night by night. The check-in and check-out dates are links to change them. See Changing dates.
- Guest: the guest’s name links to their profile, with the number of adults and kids. With no guest yet, a search box lets you find or register one.
- Extras, total, payments and amount owing, with the payment button. See Taking payment on a booking.
- Booking Log: a running history of the booking, with emails, texts and payments. Add your own note in the box.
Booking page buttons
- Check In: records the guest’s arrival. It shows “Office Checked In” or “Guest Checked In” afterwards. If the guest checked themselves in, you can overwrite it. Not available on long-term bookings, and it needs a guest on the booking.
- Email and SMS: message the guest. See Emailing a guest and Sending SMS. Hidden until a guest is on the booking.
- Lock Site: stops this booking being moved to another site. Select again to unlock. Not shown for long-term bookings. See Moving a booking.
- Extras and Guests: see Booking extras and Guests on a booking.
- Pay Link: copies a link the guest can use to pay.
- Cancel: see Cancelling a booking.
Removing the guest from a booking
- A cross beside the guest’s name removes them from the booking, but only while nothing has gone out: no payment, no email or text to the guest, and no check-in. After that a padlock appears and tells you why.
Long-term bookings
- A long-term booking shows its payment history for each billing cycle instead of nights. Short-term features such as check-in, guests and the site lock are hidden.