Relocate moves a booking to a different site for the same dates, for example to free a site for maintenance. If another booking is in the way, the two swap places.
How to move a booking to another site
- On the booking page, select the site (the move icon) to open Relocate.
- The page lists the sites for the booking’s dates. Each row says Vacant, or shows the guest and booking number of whoever is there.
- Select a site and confirm. You return to the booking with a confirmation.
Rules for moving and swapping bookings
- Vacant: the booking moves there.
- Swap: if another booking shares a night on that site, it moves to this booking’s old site.
- Greyed out: a booking that is site-locked, or was checked in by the office, cannot be swapped.
- If the booking itself is locked, the page says so. Unlock it on the booking page, then try again.
- The new site must be active. A closed site cannot be chosen.
- Both moves are written to each booking’s log.
- The booking keeps its dates. Check the price on the booking page if the new site is in a different category.
- Guests are not emailed. Use email or SMS to tell them.